Shipping & Returns

Turnaround Time

Salus and WholeMade orders generally take a minimum of 5-10 business days (M-F) to leave the warehouse (1-2 weeks).

White Label orders generally take a minimum of 2 weeks and up to 6 weeks on larger orders for completion.

 

Holiday Orders

Get your orders in early! We do not process orders placed after December 1st for holiday delivery. We will still accept orders but please be aware because of our 2 - 6 week manufacturing lead time, your order may not deliver in time for holiday sales.

 

Ordering Policies

Order total must meet the minimum of $100. The system will not allow you to checkout until your cart total reaches a minimum of $100. All other products are sold in the minimum purchase quantites set forth by Bathandbodywarehouse.com.

  • Private Label bath bomb orders must order at least 5 sets to be able to have private labels printed. This order minimum cannot be combined with the shower bomb order as they use two different label sizes.
  • Private Label shower bomb orders must order at least 5 sets to be able to have private labels printed. This order minimum cannot be combined with the bath bomb order as they use two different label sizes.


Returns Policy

Due to the nature of our products and customization of our products, we are unable to process returns. If you received an incorrect product  or are missing product we will make every effort to correct the problem. Please contact us at 970-698-6163.



Shipping

All orders are shipped either UPS or if the total order weight exceeds 300 pounds we will palletize your order and shop for the best LTL rate. You also have the option to pick up in a SALUS store if you live close to one of our locations in Manitou Springs or Fort Collins. Picking up in Manitou could slow down the order depending on our next delivery time.

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. Our store is only set up for US addresses. Please send international inquiries to Orders@wholemade.com

On orders that weigh over 300 pounds we will shop for the best LTL carrier and will ship your product to you on a pallet. We will contact you for more information if shipping freight.