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Shipping & Returns

Turnaround Time

All orders generally take 5-10 business days (M-F) to leave the warehouse. This is because we make your products FRESH to Order! Larger orders and custom label orders may take longer than Salus label orders due to printing time and processing. During the busy season (Oct - November) orders will generally take 10 business days to complete.

 

Holiday Orders

Get your orders in early! We do not process orders placed after December 1st for holiday delivery. We will still accept orders but please be aware because of our 2 week manufacturing lead time, your order may not deliver in time for holiday sales.

 

Ordering Policies

Order total must meet the minimum of $100. The system will not allow you to checkout until your cart total reaches a minimum of $100. All other products are sold in the minimum purchase quantites set forth by Salus and Bathandbodywarehouse.com.

  • Private Label bath bomb orders must order at least 5 sets to be able to have private labels printed. This order minimum cannot be combined with the shower bomb order as they use two different label sizes.
  • Private Label shower bomb orders must order at least 5 sets to be able to have private labels printed. This order minimum cannot be combined with the bath bomb order as they use two different label sizes.


Returns Policy

Due to the nature of our products and customization of our products, we are unable to process returns. If you recieved an incorrect product  or are missing product we will make every effort to correct the problem. Please contact us at 970-232-9893.



Shipping

All orders are shipped either UPS or if the total order weight exceeds 300 pounds we will palletize your order and shop for the best LTL rate. Some local companies may be given the option to pick up their order, or have it delivered for a fee. If this option is not visible to you when you checkout, it is not available for your shipping address.

 

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

On orders that weigh over 300 pounds we will shop for the best LTL carrier and will ship your product to you on a pallet. No shipping will be collected at the time you place your order. Instead we will call you with the shipping total once it ships and will charge your card once we recieve the final bill for shipping.